Warranty Policy

1. Warranty Period

The warranty period begins on the date of purchase and lasts for 1 year. Proof of purchase is required to validate the warranty.

2. What is Covered

Defects in materials and workmanship
Malfunctions under normal use conditions

3. What is Not Covered

Normal wear and tear
Damage caused by misuse, abuse, or neglect
Damage caused by unauthorized modifications or repairs
Damage resulting from improper maintenance or storage
Accidental damage

4. How to Make a Warranty Claim

To make a warranty claim, please follow these steps:

1. Contact our customer service team within the warranty period.
2. Provide proof of purchase (order number or receipt).
3. Describe the defect or issue with the product.
4. We may request photos or videos of the defect for assessment.
5. If approved, we will provide instructions for returning the product.
6. Return the Product: If applicable, you may be required to return the defective product in its original packaging. Shipping for returning the product is the customer's responsibility unless stated otherwise.

5. Resolution

Upon receiving and inspecting the returned product, we will, at our discretion:
Repair the defective product
Replace the defective product with a new or refurbished product of equal or greater value
Issue a store credit or refund for the original purchase price

6. Limitation of Liability

Gorgeoustch's liability is limited to the repair, replacement, or refund of the defective product. We are not liable for any incidental or consequential damages arising from the use or inability to use our products.

7. Changes to the Warranty Policy

We reserve the right to update or modify this warranty policy at any time without prior notice. Any changes will be posted on this page, and the updated policy will apply to all purchases made after the effective date of the change.

8. Consumer Rights

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

9. Contact Us

If you have any questions about this warranty policy, please contact us at service@gorgeoustch.com.