Shipping Policy
1. Shipping Locations
We currently ship within the United States only. Unfortunately, we do not offer international shipping at this time.
2. Estimates Delivery Time
Handling Time: 1 - 3 Days (Mon - Fri)
Transit Time: 3 - 5 Days (Mon - Fri)
Order Cut-Off Time: 5:00 PM (GMT-07:00) Mountain Standard Time (Denver)
3. Free Shipping
All items in our store have free shipping throughout the United States.
4. Taxes
We are pleased to inform you that we do not charge any taxes or additional fees for any goods purchased in our store. The price you see at checkout is the final price you will pay—there are no hidden charges!
5. Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status of your shipment.
6. Delays
While we do our best to ensure timely delivery, please be aware that shipping times may be affected by factors beyond our control, such as weather conditions, holidays, or carrier delays. If you experience a delay, please feel free to contact us for assistance.
7. Damaged or Lost Packages
If your package is damaged upon arrival or if you believe it has been lost in transit, please contact us within 48 hours of receiving your order. We will work with you to resolve the issue promptly.
8. Returns and Exchanges
If you need to return or exchange an item, please refer to our Return Policy for detailed instructions. Please note that you are responsible for return shipping costs unless the item is defective or incorrect.
9. Incorrect Addresses
Please make sure your shipping address is correct at the time of checkout. We cannot be responsible for packages that are lost or misdelivered due to incorrect address information.
10. Address Changes
If you need to change your shipping address after placing an order, please contact us immediately.
We cannot guarantee address changes once an order has been processed.
If you have any questions or concerns regarding these Terms, please contact our Customer Service team at service@gorgeoustch.com.
We currently ship within the United States only. Unfortunately, we do not offer international shipping at this time.
2. Estimates Delivery Time
Handling Time: 1 - 3 Days (Mon - Fri)
Transit Time: 3 - 5 Days (Mon - Fri)
Order Cut-Off Time: 5:00 PM (GMT-07:00) Mountain Standard Time (Denver)
3. Free Shipping
All items in our store have free shipping throughout the United States.
4. Taxes
We are pleased to inform you that we do not charge any taxes or additional fees for any goods purchased in our store. The price you see at checkout is the final price you will pay—there are no hidden charges!
5. Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status of your shipment.
6. Delays
While we do our best to ensure timely delivery, please be aware that shipping times may be affected by factors beyond our control, such as weather conditions, holidays, or carrier delays. If you experience a delay, please feel free to contact us for assistance.
7. Damaged or Lost Packages
If your package is damaged upon arrival or if you believe it has been lost in transit, please contact us within 48 hours of receiving your order. We will work with you to resolve the issue promptly.
8. Returns and Exchanges
If you need to return or exchange an item, please refer to our Return Policy for detailed instructions. Please note that you are responsible for return shipping costs unless the item is defective or incorrect.
9. Incorrect Addresses
Please make sure your shipping address is correct at the time of checkout. We cannot be responsible for packages that are lost or misdelivered due to incorrect address information.
10. Address Changes
If you need to change your shipping address after placing an order, please contact us immediately.
We cannot guarantee address changes once an order has been processed.
If you have any questions or concerns regarding these Terms, please contact our Customer Service team at service@gorgeoustch.com.